Shipping policy
Shipping Policy
Last Updated: [INSERT DATE]
Thank you for shopping with Selmoral.
1. Estimated Delivery Time
Our estimated delivery time is:
20–30 business days
This is an estimated delivery timeframe rather than a guaranteed delivery date.
Actual delivery time may vary depending on the destination and circumstances affecting transportation or customs processing.
2. Order Processing
After your order is successfully placed and payment is confirmed, we will begin preparing the order for fulfillment.
Once shipping information becomes available, tracking information may be provided to the email address associated with your order.
3. Tracking
When tracking information is available, customers will receive tracking details by email.
Please note that tracking information may take some time to update after a package has been handed to the carrier.
4. Shipping Delays
Delivery may take longer than the estimated timeframe due to circumstances including:
- Customs inspections
- Carrier delays
- Weather conditions
- Public holidays
- Transportation disruptions
- Incorrect or incomplete shipping information
- Other circumstances beyond our reasonable control
If your order experiences a significant delay, please contact our customer service team.
5. Customs, Duties, and Taxes
Depending on the destination country, an order may be subject to customs duties, import taxes, VAT, or other fees imposed by local authorities.
Where applicable, these charges may be the responsibility of the customer unless otherwise stated during checkout.
Customers are responsible for providing accurate shipping information and complying with applicable import requirements.
6. Incorrect Shipping Address
Please carefully review your shipping information before completing your order.
If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned by the carrier.
If you discover an address error after placing an order, please contact us as soon as possible.
7. Lost, Damaged, or Incorrect Deliveries
If your package appears to be lost, damaged, or delivered incorrectly, please contact:
Email: rogelioaltair1594@outlook.com
Please provide your order number and tracking information so that we can investigate the issue.
8. Delivery Time Disclaimer
The 20–30 business day delivery estimate is not a guaranteed delivery date.
We will make reasonable efforts to fulfill orders within the stated timeframe, but external circumstances such as customs, carriers, weather, and transportation disruptions may affect delivery.
9. Contact
For shipping questions, please contact:
Selmoral
Email: rogelioaltair1594@outlook.com
Website: https://selmoral.shop