Privacy policy
Privacy Policy
Last Updated: [INSERT DATE]
Selmoral ("Selmoral," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through:
1. Information We Collect
Depending on how you interact with our website, we may collect information including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Payment and transaction information
- IP address
- Browser and device information
- Website usage information
- Information you voluntarily provide when contacting us
We collect information that is reasonably necessary to operate our store and provide our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Arrange product delivery
- Provide customer service
- Communicate with you regarding your orders
- Process returns, exchanges, and refunds
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Analyze website performance and customer interactions
- Send marketing communications where permitted by law
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through Shopify and third-party payment providers.
We do not intentionally store complete payment card information on our own systems.
Payment providers may process payment information according to their own privacy policies and security practices.
4. Shopify and Third-Party Service Providers
Our online store is powered by Shopify.
We may use third-party service providers to assist with:
- Payment processing
- Order fulfillment
- Shipping
- Website analytics
- Fraud prevention
- Customer communication
- Marketing and advertising
- Website functionality
These providers may process personal information as necessary to provide their services.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Remember customer preferences
- Understand website traffic
- Analyze website performance
- Improve the shopping experience
- Support advertising and marketing activities where permitted
You may manage certain cookie settings through your browser or available privacy controls.
6. Marketing Communications
If you choose to receive promotional communications from us, we may send you information about products, promotions, offers, or other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business records
- Resolve disputes
- Prevent fraud
- Meet applicable legal obligations
8. Data Security
We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, or other applicable privacy rights.
For privacy-related requests, please contact:
Email: rogelioaltair1594@outlook.com
10. Children's Privacy
Our website is not intended for children who are not legally permitted to use online shopping services without appropriate consent.
We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
12. Contact Us
Selmoral
Website: https://selmoral.shop
Email: rogelioaltair1594@outlook.com